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Angelee's Customer Office....
Your Mary Kay Handbook
Your Preparation Time Table AND Holiday Handbook
it or not - preparation begins in SEPTEMBER!!!
* Holiday 2006 Handbook * Part 1.
* Holiday 2006 Handbook * Part 2.
* Holiday 2006 Handbook * Part 3.
* Holiday Sales Plan *
Put your plan in place and develop the map to sales success! Work with your family to set your goals and
involve them in your schedule. Your holidays will go much smoother and you will be able to work with less stress with
working together for your combined success!
* Keep Your Focus! *
Holiday 2006 Strategy
you need is only a click away!
Pretty Packaging/Pretty Presents
* Great Packaging Helpers *
Prettily packaged product reorders can let your customers see your services in a new light,
help expand the 'gift-giving' area of your business.
In addition, for holiday and other gift-giving opportunities, there
will be an added incentive to buy from YOU!
Order your gift wrapping and packaging products
now in order to be prepared.
12 Days of Christmas Sales Theme
Personal Shopper/Gift Baskets/Executive Services
Offer your personal services to make
THEIR shopping simpler!
Get all the brochures, flyers, and
gift basket ideas by clicking
Deer Men Letter
Dear Hunting Postcard
Dear Hunting (flyer)
Husband's 12 Days of Christmas Letter
12 Days Order Form
12 Days Hero Option A.
12 Days Hero Option B.
Selling Holiday Baskets to Men
Queen For A Day - Wife
Queen For A Day - Mom
Don't forget the 12 Days of Christmas idea
in the next box!!!
is a script that Independent Senior Sales Director Andrea Andrews from Ooltewah, Tenn., uses with great success:
Hi, Bob, this is Andrea Andrews. You dont know me,
but Im a friend of Karens. Actually, Im her Mary Kay Independent Beauty Consultant. Do you have a quick minute? I wanted to
talk to you about a gift idea for Karen. Great!
Bob, I always call my customers
husbands to offer my gift-buying service. I keep a wish list on Karen throughout the year of Mary Kay products she wants and
has mentioned shed love to receive as gifts.
I dont know if youve finished
shopping for her _______________ (birthday, anniversary, Mothers Day, Christmas, etc.) gift, but Id love to help you out
by fixing a beautiful, personalized gift basket full of products I know shell love.
I offer free gift wrapping and delivery, and absolutely guarantee all the products. If shes not 100%
thrilled, Ill exchange anything to her complete satisfaction.
make you look really good, Bob! Tell me, is this something you might be interested in? Great!
simply make arrangements for payment and schedule a delivery time.
If you are looking to expand your
business ... try looking for these things!
* Scavenger Hunt *
Created by Pat Ringnalda!
Fun Booking Game
PASS or PLAY!
is a fun AND productive game to play
at your classes and facials
* Pass or Play Outline *
* Pass or Play Cards *
Thank you Deborah Rose and Denise Kucharski for sharing!
Sweet Supplement Sheet
Tuck this supplement sheet into reorder bags to remind your customers of the other great products
we offer to meet their individual skin and body-care needs. You can also tuck it into purchase
skin-care classes for your new customers to preview before they receive their
'check up from
the neck up' and glamour appointment!
* Supplement Sheet *
Thank you Star Recruiter Jenny
Kelbaugh for sharing
Compact Craze Sale
Get bookings with this great incentive!
* Compact Craze *
Thank you Pat Ringnalda!
Color 101 Booking Tool!
* Tic-Tac-Toe *
Year End Sale
Wind up your Mary Kay
year strong and start the new Seminar year with great momentum!!!
* 12 Day Sale *
Thank you Sue Miller for sharing!
Add your product label and attach to bulletin boards across town!
Why not post at your grocery store? Gym? Restaurant? Library?
* Booking Flyer *
Five different flyers to choose from!
Created by Cathy Koning
"Get To Know You" Slips
Add some summer fun to your classes and facials by using this creative, fun, and helpful tool.
you need (except prizes!) is right here
* 'Get To Know You' Instructions *
Created by Cathy Koning
* 'Get To Know You' Slips *
Created by Cathy Koning
ARE YOU READY FOR A
GET AS MANY SELLING APPOINTMENTS ON YOUR BOOK AS YOU CAN THIS WEEK WITH THIS SCRIPT!!
Color 101 Looks Portfolio!
A Gift of Love and Beauty
Ladies, check out this beautiful gift certificate!
* Gift Certificate *
Thank you Debbie Jeter
Glamour instruction, or a great sheet to tuck in all reorder bags!!! Click here for flyer
WARM CHATTERING Made Fun!
Facial Bag FRENZY
CLICK HERE for a fabulous sheet to print and stand inside one of our MK Signature "Little Big Bags"
CLICK HERE for
Sign up slips for Facial Bags
Website Gift Certificate!
* Gift Certificate *
Okay, everybody! This
is what National Sales Director/Las Vegas, Rebecca Evans, gave the Directors yesterday at their workshop. Let me repeat her
thoughts on why she used this certificate. It is similar to what has been going around - $10 free MK with facial - but
hers has a unique twist to it and her reasons are just plain, good common sense.
· She explained that she moved to Las Vegas, left her Unit and her customers in California and decided that she was either
going to give up or go up. She decided to go up. Being that she knew absolutely no one in Las Vegas, she had to
create a way to seek out new leads. She explained that it can sometimes be "suicide on the installment plan" when
we or our Consultants use warm chatter techniques, facial boxes, etc. The follow-up calls are time-consuming and favorable
results are rare. Plus 70% of our communication is non-verbal (body language, smiling, smell good, look good,
· She devised this plan of reaching a new customer base because it puts the ball into the prospect's court. Her
goal was to add 500 women to her PCP program via 'hits' on her Web Site... she explained that shopping from our computers
is 'in' and we're not taking advantage of it as we could. Her Certificate is for $10 free product, shopped for at her
Web Site. The clients HAVE to give all pertinent information. For security, they put in their certificate
number (these can be anything you want). You call to see where she wants her product delivered, never mailed.
Make it up really special and then you can work the delivery as an avenue for booking a MK Event. Body
· Rebecca handed out over 500 certificates (she said as Directors we could easily do a 100 a week (Whew! No wonder
she's a National!!) Out of that 500, she had over 350 hits to her Web Site, got over 250 bookings and secured 6 off-springs
in one year!!
· Of course, the twist is the product needs to be chosen on line. Only those who want it will shop for it and you've
got a definite, and probably, successful lead without using the telephone, plus she's on your mailing list!
· This is the explanation she gave for money output: Say you get a 10 hits out of 100 handed out. Without
any other purchases (which is rare) that cost you $50 wholesale. She asked, "How long would you normally spend on a
telephone trying to secure leads?" And, "How devastating that can sometimes be to your esteem? Most discouraging,
right? "Is your time worth $50 for a 10 hits on your website using the tried and true MK Image body language?
And you have a definite interested prospect!" It made sense to me!!
Okay, here's her dialogue (With pin on, MK Image, Go Bag)
"I don't know if you noticed but I'm with Mary Kay. Are you on anyone's
Mary Kay mailing list?" (tilt head to left, squint eyebrows together as if really concerned)
If no, "So you don't have a Consultant servicing you?" (If yes,
then follow MK Golden Rule, but have her encourage her consultant to put her on the company's Preferred Customer List)
If prospect says no, (Intake of breath,) "You don't!" (hand over
"I'd love to put you on mine. I send my Preferred Customers 4
quarterly catalogs, each with a great gift with purchase, lots of samples and the latest in glamour. How would that
be?" (Bite lower lip)
If prospect says yes, say "My catalogs are on my Web Site, plus so much
more. May I give you a Gift Certificate for $10 and you can go and shop at your convenience? What do you
think you'd like to purchase - a lip gloss, a new mascara? When you've made a product choice, just check out, type
in all your information, just as you would if you made any other type of purchases online, but tell the computer that you'll
be contacting me for payment choice... that's when I can deliver your product FREE."
Thank her and tell her you will be looking forward seeing her certificate being
Not very intimidating, is it? You'll also see that we can go ahead
an get pertinent information if she's willing, but that's not imperative. If she's interested, she'll hit on your Web
Site... WOW, does this ever take the heat off both parties in a conversation.
Rebecca's second idea was also masterful. She lines up all her personal
guests to her success Meetings in the first 10 days of the month. To each prospective guest she offers a $30 Shopping
Spree on her website, delivering the guest's products on the night of the guest event scheduled and only when she actually
comes. Do you all see how efficient this is? First, she DEFINITELY will come; second, another hit with all
information into your computer!!!
Well, you can see I was excited.
I hope you are as well. Now, we just have to put it into action. I've sent a very detailed likeness to what she
handed out for her certificate. She does have hers perforated at the end so she can write notes to herself, or to take
down information. We would have to 'score' it unless anyone of you has a perforator. Also print this off on quality
card-stock. Hers is pink parchment like.
Thank you, Pam Perkins, for sharing!
Summer is here and there are several
Fabulous New Summer
Please be sure to order as soon as possible!
Your Customers will appreciate the fact that you
have these new items on hand.
Makeup Artist Robert Jones Techniques
Makeup makes a woman feel good about her self. Find your best feature & work with it.
Some women think makeup is far to difficult to master. All you need is to break it down, use the right
tools and right products and correct techniques.
Every woman is beautiful and she needs to remember that and to embrace her own personal beauty. Self
confidence is the first element of true beauty. Cosmetics are to enhance the features God gave you
not change them.
Most important thing to remember is it’s about the colors you choose & where you place them. Never about how
much makeup you put on. Simple & Natural means your makeup palette should be suited to your complexion
and should change with each season to compliment the change in your skin’s natural tone.
Basic way…..cleanser, moisturizer, concealor , foundation, powder, brows, eyes, cheeks, lips.
Sometimes you can start with the lips….wear a bright lipstick and do your eyes softer. Or opposite.
You can also do the eye makeup first and then do moisturizer, concealer, and foundation under the eye area to brighten. In other words there is no set way to put your makeup on.
Matte is used to describe lipsticks, eye shadows, foundations powders and blushes that have absolutely no
shine & appear flat. Lipsticks tend to be drier but stay on longer. Matte finishes are best on
oily skins and skins with imperfections
Shimmer is the opposite of matte. It has iridescent particles and looks superb on
Satin refers to a formulation that is neither flat nor shiny. Satin eye shadows are
great on older skins because they glide on
Pearlescent are not as shiny as shimmer but have a definite glimmer. These liven the
skin and are in eye shadows, cheek colors and lipsticks. Look wonderful on Asian skins but appear too
light on dark skins
Gloss is a super high shine with short staying power
Iridescent is maximum sparkle and super shine but will draw attention to fine lines
Metallic describes lipsticks, eye shadows and eye pencils that have a shiny, metal finish.
Looks great on ebony or darker skins but too harsh for lighter or older skins.
Foundation evens out your complexion and covers imperfections. If you have oily or
blemished skin choose the matte. Normal or dry you can use any kind.
Dewy refers to foundations that create a fresh and glowing look with a slight sheen.
Luminescence describes foundations with light reflecting qualities that create a glowing, refined look.
Sheer is a thinner & more transparent finish . It helps older skin look brighter
and less lined and it’s great for younger skin that just needs a little evening out.
Opaque provides absolute coverage , allowing nothing to show through.
Concealer is a miracle product that hides everything your foundation doesn’t.
Powder is for setting foundation giving a smooth finish and keeps shine under control.
Blush adds a warm glow and a gentle shaping to the face.
Eyeliner defines and brings out the eyes but is not always necessary.
Eye shadow enhances and adds shape to the eyes.
Mascara can give full, long, thick or dark lashes. Use an eyelash curler
Lip Color quickest way to set the mood for your overall look.
Texture the finish a product gives you….the way it appears on your skin
Foundations Liquid is suited
for all skin types…also available in oil free. Crème specifically for drier complexions….can
be made sheerer by applying with a damp sponge. Crème to Powder has a creamy texture that dries to
a powder finish so powder is usually not needed. This is kinder to oily skin than their crème counterparts
because the powder cuts down on excess shine. Powder Compact is a dual finish powder-foundation that
gives a quick sheer to medium coverage wet or dry. Dry …it is perfect for young girls because
it’s low in oils and doesn’t clog pores. Pigmented Mineral Powder is simply loose
powder that adheres to the skin. The most natural looks in foundations reflect beige, neutral
or yellow tones. The only time you might need a slight pink undertone is at the very palest level. Please emphasize that pink based foundations and powders will make the skin look older.
Yellow based foundations work well on almost everyone. If your skin contains natural yellow
undertones, you should definitely avoid foundations that are too white because they’ll make you look chalky and ashy. Most ethnic skin has strong yellow or golden undertones.
Concealers are for different areas on face. Apply 1/8 “away from the lash
line use brush …. Will close eye in. Don’t lighten under eye bags….it makes them more visible, instead lighten the shadow of the bag underneath with a lighter
concealer to take away the appearance of the bag. Apply precisely to the dark circles
, never below
Powder is indispensable. It is absolutely not a step to skip. Makes
makeup last longer
Liquid eyeliner will stay the longest and look the most dramatic.